Politica de rambursare

We attach great importance to satisfied customers! If you are not satisfied with your delivery from CelineClaireAccessories, you have 14 days to return the product.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at celineclaireaccessories@gmail.com. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at celineclaireaccessories@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

CelineClaireAccessies does not cover the shipping costs for the return shipment and in case of exchange of ordered goods from the webshop.